info Introduction
Welcome to I-Metro. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.
When you visit our website or use our mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.
database Data Collection
Personal Information
We collect names, email addresses, phone numbers, and payment details during registration or ticket purchases.
Location Data
Real-time transit updates require access to your device's precise location data when the app is in use.
Information automatically collected: We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
data_usage Use of Information
Service Provision
To facilitate account creation, logon process, and ticket management for your daily transit needs.
Administrative Messages
To send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
Safety & Fraud Prevention
To keep our Services safe and secure (for example, for fraud monitoring and prevention).
gavel Your Rights
Depending on your region, you have certain rights under applicable data protection laws. These may include the right to:
- Access and portability: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your personal data (the "right to be forgotten").
- Restriction: Object to or restrict the processing of your data.
To exercise these rights, please submit a request through our Data Rights Portal.
lock Security Measures
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
End-to-end Encryption
24/7 Monitoring
ISO Certified
Contact Us
If you have questions or comments about this policy, you may email us at:
General Privacy
privacy@i-metro.transit
Data Protection Officer
dpo@i-metro.transit